The revised Second Edition of my book is now available directly from me: it will not be made available through bookshops or Amazon. See the 'Contact' page for how to get hold of me.
Links to booksellers:
- UK: http://www.amazon.co.uk/Everything-Works-Wonderfully-Servitization-Management/dp/1910181196 (Second Edition) - now sold out;
- US/RoW: http://books.sae.org/b-976 (First Edition);
See below for the latest changes.
See 'Latest News' for details of my company.
Inevitably, new material that is relevant to the book is appearing all the time, and errors that crept into the text are discovered.
The pdf below contains all the cumulative updates of EVERYTHING WORKS WONDERFULLY since its first publication in July 2014: please download it and follow the instructions below. Note that additional material is in black text, while corrections to existing material are in bold grey text.
Those who have a copy of the second printing (October 2014) may update their copy by removing the existing additional pages 237 and 238 from their copy with a sharp knife and inserting a double-sided print of the above file in their place.
Those who have a copy of the first printing (July 2014) may update their copy by manually making the changes in the book text given in the file below as well as inserting a double-sided print of the above file in the back of their copy.
Some extra references and websites that I have found since the publication of the Second Edition are given below.
Some extra items, to be added to the Revised Second Edition and the Additional Material for the earlier editions, are given below.
If you happen to find any errors (typographical or otherwise) in the book, please let me know!